Cancellation Policy
If you decide to cancel your reservation, you may lose some or all of your security deposit/amount paid depending on the
number of days before the reservation start date you cancel the reservation. Here is the schedule of cancellation fees:
| For Reservations of Less than 2 weeks | |
| Number of days before Reservation Start Date | Amount Refunded |
| Greater than 31 days | 100% minus $30* |
| 31 to 21 days | 75% |
| 20 to 14 days before | 50% |
| 13 to 7 days before | 25% |
| Less than 7 days | No Refunds |
| For Reservations of greater than 2 weeks | |
| Number of days before Reservation Start Date | Amount Refunded |
| Greater than 60 days | 100% minus $30* |
| 60 to 45 days | 75% |
| 44 to 22 days before | 50% |
| 21 to 14 days before | 25% |
| Less than 14 days | No Refunds |
If we are forced to cancel or modify your reservation, even after you pay, we will try to find you an alternate location, but are not required to do so.
We will do our best to give you a satisfactory result, but can not guarantee you will be satisfied.
* PayPal or Credit Card Fees we incur may also be deducted from the refund since we may not get them back.
Contact Us if you have questions.
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Grosvenor Ent., LLC
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